Just like many other games, Free Fire is eventually a business where most of its revenue comes from selling in-game items and currency. While you can purchase the diamonds from the game easily, few players know how to request a Free Fire refund. If you want to know more about how to refund Free Fire diamond or the Free Fire refund trick, this article is exactly what you’re looking for.
Free Fire Refund Policy
While making a purchase, there will be times that you top-up with the wrong amount of diamond you need due to some technical problems. Don’t panic! You’re able to make a refund request to return the diamond and get your money back. Here are a few steps you need to know about how to refund diamonds in Free Fire:
- Contact the Garena Free Fire service center
- Create a refund request with detailed information about your account and the wrong transaction you made including:
Player ID:
In-game Name:
Region:
Screenshot of your Payment receipt:
- Submit the request and wait for it to be approved. According to Garena, the request will be processed within 5 business days after the user sends the request.
Here are a few more things you need to know about the Free Fire refund policy:
- The refund on the wrong purchased diamond is 1-time. It means that once your refund request is approved, you cannot cancel it anymore.
- Your money will be deducted from your bank account which you used to make transactions without any compensation no matter what the reason for the incorrect purchase is.
- You can only ask for a refund if you purchase a diamond from the in-game store (Google Play Store and Apple App Store). It means that if you top-up diamonds on other platforms, it’s impossible to make a refund.
- If you accidentally make a wrong purchase, it is compulsory to contact the service center immediately to get a higher chance of getting a refund.
Apart from reaching out to Garena Free Fire for a refund request, players can also get a refund by submitting a request to Google Play Store. You can go to the Google Play App on your mobile device or access the support center from the computer to file a request. Choose the purchase you want to refund from the Order History, click on 'Request A Refind' and fill in the form with all required information. You will get the decision soon after submitting the request. However, the committed deadline is also 5 business days.
Just like Garena, Google Play Store only approves refund requests which is submitted no longer than 48 hours after the time you make the purchase. You can find out more details about the Free Fire refund trick in the video below!
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Free Fire diamond refund trick - what you need to know
Knowing it is possible to make a refund for the amount of diamond you top-up in-game, many users believe that they cal take advantage of this policy for cheating purposes. To be more specific, many sources claim that if you spent all of your diamonds before the refund request is approved, you will get your money back and the number of diamonds won't be deducted from your game account.
However, this Free Fire refund trick is obviously fake news and will never work. Indeed, it even leads you to have your account suspended for having a negative diamond balance. According to Garena, while the number of diamonds you top-up mistakenly will be removed from your account upon refund request, players who used up all of his diamonds will see a negative diamond balance and his account will be banned temporarily until he top-up new diamonds to make up the negative portion. Some players also claim that the number of diamonds they have to top-up to unban their account is even higher than the one they cheat from the game. However, this is the only way to lift the ban as any other attempts can lead to a permanent ban.
Above is all you need to know about how to FF refund diamond and the truth about the Free Fire refund trick. It can be learned that this trick turns out to be fake so that players should not try it out to avoid causing trouble with their account. Visit our website Gurugamer.com for more interesting news about games and entertainment!
Also read: Free Fire: 5 Secret Place To Attack In Squad Mode You Didn’t Know
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